In Activeo, we pride ourselves on creating and delivering customer experience. A crucial part of these experiences come from developing close, collaborative relationships with our partner network.
Our partners include vendors, industry associations, professional bodies and advisory companies. Collectively, they provide a range of services that allow us to implement, customise and integrate solutions and best practices that can best align with your business needs.
Amazon is capable of delivering great things to their customers. Over 10 years ago, Amazon built its own contact center and make it available to businesses.
Designed from ground up to be Omnichannel, Amazon Connect ensure seamless experience across voice and chat, simplifying contact center operations for your customers and agents.
For more information, visit: https://aws.amazon.com/connect/
Activeo and Cisco have work together closely for technologies/collaborative projects.
Activeo has acquired the Cisco Advanced Technology Provider for solutions under Customer Contact Internet Protocol Contact Center ATP-IPCC and ATP-CVP. Our accreditation also includes Advance Unified Communications . Our sales and presales team continuously strive to maintain product knowledge to our customers and develop better concept based on Cisco technology.
For more information, visit: https://www.cisco.com
Combining the best of technology and human ingenuity, Genesys build solutions that mirror natural communication and work the way you think. Their solutions foster true omnichannel engagement because they perform equally well across channels, on premise and in the cloud.
For more information, visit https://www.genesys.com/en-sg
KeyReply build and deliver AI-powered bots that automate business processes, be it internal or customer-facing environment. At the forefront of automation, they work with various technologies that help to respond and communicate with end users.
Our consulting strategies focus on performance improvements in your organisation. Tap in our expertise in reviewing performance, workforce management and implement change. We can help you align your strategy to deliver better customer experience across your interaction channels.
Learn more about how we can automate your channel interactions here
For more information, visit: https://www.keyreply.com/
LimeBridge is a global alliance of consulting companies specialising in customer experience and contact center management. It bring together a dozen independent companies and has presence across the globe as such Driva Solutions (United States and Canada), Budd (Great Britain), Ad Scopum(Germany), LimeBridge Scandinavia (Sweden), ePartners(Japan), Celtycs(India), LimeBridge Australia(Australia) and Activeo (France)
Activeo work with LimeBridge closely to promote exchanges between consultants and to encourage collaborations : identifying best practices on specific industry, analysis of market trends, and technology innovations.
For more information, visit: http://www.limebridge.com/
LiveWell develops employee engagement tool using technology to nurture and strengthen workplace culture.
A winner of 2017 Digital Solution of the Year awarded by the French Chamber of Commerce, LiveWell Platform enable organisation to drive communication, digitise well-being experience to improve participation and measure results for data-driven decision
Activeo is the authorised distributor for LiveWell Platform
We help you uncover gaps in employee development needs and align your strategy to ensure that the platform allows you to focus on your resources.
Learn more about how we can innovate your employee experience here
For more information, visit: www.start2livewell.com
Poly helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives.
Activeo Singapore is the authorised reseller for Polycom products
There are options of flexible collaboration solutions that deliver best user experience based on your business environment. Our engineering experts and account manager are happy to assist you to find the right solutions for your business needs.
For more information, visit : https://www.poly.com/us/en
Surfly makes customer engagement easier by transforming how customers communicates with brands virtually through co-browsing technology.
By applying a turn-key service to your web-site, you can provide a customer experience that equals that of a face-to-face meeting, without any barriers in the service cycle. Just click a button or share a link to browse the web together with your customers.
For more information, visit: https://www.surfly.com
Headquartered in Singapore, Toku creates bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises.
Toku provides an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions by combining local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity and global reach.
For more information, visit: www.toku.co
Verint is the global leader in Actionable Intelligence solution,focusing on recording, quality monitoring and workforce optimization solutions
Working closely with Verint, we ensure our clients are best placed to transform their customer contact operations and deliver best practice of customer engagement.
For more information, visit: https://www.verint.com/
Zoom is the leading company in modern enterprise video communication. They provide a reliable cloud platform for video/audio conferencing, collaboration, chat and phone across mobile devices, desktops, phone and room system. Zoom helps businesses to bring their team together in a frictionless environment to get more done.
Click here to find out how we can help you
For more information, visit: https://zoom.us/