Develop, implement & improve your service blueprint
Multi-channel is not about adding channel, it’s about delivering seamless effort for the customers within and between channels. By identifying, analysing and remedying customers’ pain point, we can help you create an
easier, seamless experience for your customers!
Bringing best practices to Customer Experience Excellence
Activeo offer a holistic measurement of customer experience. Methodologies taken from “Best Service is No Service” and “Me2B” are supported through our partner, LimeBridge Alliance.
Interacting with customers in the way they want is an essential business strategy. It’s becoming a world of “Me2B”- one in which the customer, not the business, dictate the term engagement.
*Me2B is about the customer experience journey where each business focus on interactions with their customers who “owns” the control as to when and how they want to interact with them based on options that the business has created.
Speak to us
Let us know how we can help