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Healthcare expertise

In the healthcare industry, we all know it is essential for assistance to be ready at a moment’s notice. Using the right tools at each stage of the patient journey can help you meet the needs and improve engagement with the patients during the interaction: 

Key moments in the patient journey

Healthcare Expertise
We have the experience and track records to help you get a patient-focused operational contact centre. Through our offerings, we are able to tailor the right mix of technologies and provide the right skillsets to help you optimise your patient experience. 

Working with our partners, Activeo can offer a combination of industry and technical expertise to kick-start your transformation. 

Here are some of the challenges we have solved:
– Identifying patients regardless of the channels they use
– Providing your front-line employees with the right tools and information
– Resolving patient enquiry upon first contact
– Ensuring data protection and compliance 
– Implementing proven, repeatable process 
– Managing the change across end users

Client Stories 
Here are some of the healthcare organisation we have helped on their transformation journey:
(Click to learn more details about their journey) 

            

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105 Cecil St
#03-03/04, The Octagon,
Singapore 069534

Contact us at +65 67439734

 

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  • Healthcare expertise

About Activeo
We bring you a full suite of service offerings and all the necessary expertise to succeed in your Customer Experience and Customer Collaboration projects.

Activeo – Cloud PBX & Voip Communication Singapore (Cloud Communication, Office Phone System, Business Phone System) services blend strategic consulting services and technology to improve your customer experiences.

View our Corporate Website here

©2023 Activeo

 

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